PLATFORM · MODULE 05 · INTEGRATION HUB

One hub for every system that runs your facility.

NetSuite ERP backbone. Pre-built connectors for ServiceChannel, Paylocity, Verkada and Openpath. Custom connectors for anything else with a documented API.

The Integration Hub turns the seven inboxes of facility ops into one source of truth — and writes tamper-evident proof back into every system that needs it.

Start a pilot → Talk to the team
  • ✓NetSuite-native backbone
  • ✓Real-time, not batch
  • ✓Audit hash on every record
  • ✓Custom connectors in pilot scope
INTEGRATION HUB · LIVE SYNC HEALTHY
  • NETSUITEERP · 09:31 · INV-8841 ↗SYNCED
  • SERVICECHANNELWO 42118 · DISPATCHEDSYNCED
  • PaylocitySHIFT · 8 OPS CLOCKED INSYNCED
  • VERKADACAM 12-3 · MOTION CLEARSYNCED
  • OPENPATHBAY 7 · ACCESS LOG OKSYNCED
  • SAP S/4PO-3309 · EVIDENCE LINKEDQUEUED
PROOF HASH 9f3a · 7b21 · c004 · e8d2

CAPABILITIES

What the hub does, in plain terms.

Six capabilities ship in the standard platform. No extra SKUs, no plug-in marketplace tax.

01

NetSuite-native

Built on NetSuite — service graph, invoices, approvals all live in the system finance already trusts. No middleware to license.

02

Pre-built connectors

ServiceChannel, Paylocity, Verkada, Openpath out of the box. Tickets, shifts, video, access logs sync in real time.

03

Bidirectional sync

We read state in and write proof back — invoice approvals, SLA breaches, badge events. Every system sees one truth.

04

Audit hash on every record

Each event carries a tamper-evident hash. Auditors don't need to take our word for it.

05

Edge ERP fan-out

NetSuite is the backbone; we publish into SAP S/4, Oracle, Coupa, Ariba, and Workday through documented webhooks.

06

Custom connectors in scope

Anything with a documented API. Custom connector development is part of every pilot — not a separate statement of work.

CONNECTORS · DAY ONE

The systems we speak to out of the box.

Eleven connectors live in production today. The list grows every pilot — once we build one, every customer gets it.

ERP BACKBONE

NetSuite

Service Graph, Subscription Billing, A/P, A/R. Proof attaches to every invoice line.

NATIVE · GA
WORK ORDER

ServiceChannel

Two-way ticket sync. Closeout requires Hyperlogic evidence.

GA
WORKFORCE

Paylocity

Shift signals, time-and-attendance, geofenced clock-in.

GA
VIDEO

Verkada

Cam-linked task verification. Footage pinned to the timeline event.

GA
ACCESS

Openpath

Badge events, geo-presence — operator was where they said they were.

GA
ERP · EDGE

SAP S/4HANA

Outbound invoice posting with evidence reference.

GA
PROCUREMENT

Coupa · Ariba

SLA-aware approvals. Evidence packs travel with the document.

GA
EHS / COMPLIANCE

Intelex · VelocityEHS

Inspection events, corrective actions, audit-pack export.

BETA
SENSORS · IoT

MQTT · LoRaWAN

Temperature, humidity, particulate, pressure differential. Time-stamped in.

GA
IDENTITY

Okta · Azure AD

SSO, SCIM provisioning, audit-ready access trails.

GA
CUSTOM

Your stack

Anything with a documented API. Custom connector in pilot scope.

ON REQUEST

MARKET POSITION · 2026

Hyperlogic vs. the named alternatives.

Three real categories of competition: NetSuite-native field service software, dedicated FM work-order platforms, and traditional facility services providers. Capabilities below reflect publicly documented features as of May 2026.

Capability
PROOF + SERVICE Hyperlogic Integration Hub · NetSuite-native
NETSUITE-NATIVE FM SOFTWARE Fieldpoint · Field Ops Pro Software-only · field service
FM WORK-ORDER PLATFORM ServiceChannel Multi-vendor · dispatch hub
TRADITIONAL FM SERVICE ABM · Aramark · ISS Labor-heavy · paper sign-off
Service + platform in one contract
●Boots + tech, one SOW
○Software only · BYO labor
○Marketplace of subcontractors
◐Labor only · tech limited
NetSuite-native data model
●Built on NetSuite
●Native NetSuite app
○Standalone · API export
○Invoice files to A/P
Tamper-evident proof hash
●Per event · exportable
○Not in product
○Not in product
○Paper sign-off
Geotagged photo evidence per task
●Required on closeout
◐Photos · no geo enforcement
◐Available · not enforced
○Photo only on request
IoT / sensor ingestion (MQTT, LoRaWAN)
●Native · day-one
○Out of scope
◐IoT add-on · roadmap
○Not offered
Real-time evidence sync
●Event-driven · < 2 s
●Mobile · live updates
●Real-time ticketing
○Weekly summary invoice
One-click compliance pack (FSMA/OSHA/ESG)
●Standard export
○DIY reports
◐ESG module · add-on
○Manual binder
Pre-built FM connectors
●11 GA · day-one
◐NetSuite + QB + MS GP
●Connector marketplace
○Whatever ABM uses
Custom connector inside pilot scope
●In scope · 4-week SLA
◐Pro services bill
◐Connector eng billable
○Not applicable
Time to first evidence
●14 days
◐60 – 90 days
◐45 – 90 days · vendor onboard
○First invoice cycle
Pricing model
●Per-site service · platform incl.
◐License + per-tech seat
◐Buyer SaaS · vendor fees
◐Cheap hourly · costly disputes
Net value-add
Proof + plumbing + people. One contract. The only category that ships verifiable evidence, the FM connectors, and the labor — in one SOW.
Strong NetSuite ERP fit, but you still hire and manage the cleaners.
Powerful work-order routing — proof is a per-vendor afterthought.
Hands on site, evidence light. Disputes are paper-thick.

● NATIVE / FULL ◐ POSSIBLE WITH WORK / ADD-ON ○ NOT OFFERED / OUT OF SCOPE

SOURCES · MAY 2026 · Fieldpoint · Field Ops Pro · ServiceChannel · ABM · Aramark · ISS

HOW IT WORKS

From kickoff to a unified stack — in 14 days.

PHASE 01 DAY 1

Inventory the stack

  • ERP · work order
  • Workforce · video
  • Access · EHS · IoT
PHASE 02 WEEK 1

Wire the connectors

  • NetSuite first
  • 11 pre-built · day-one
  • Custom in pilot scope
PHASE 03 WEEK 2

Define the data contract

  • What flows · where
  • What triggers evidence
  • What auto-approves
PHASE 04 DAY 14 · LIVE

One source of truth

  • Ops · procurement
  • Compliance · finance
  • Same record · same hash
SOURCES
  • NETSUITE
  • SERVICECHANNEL
  • Paylocity · PAYLOCITY
  • VERKADA · OPENPATH
  • MQTT · LORAWAN
INTEGRATION HUB Hyperlogic
HASH 9f3a · c004 · e8d2
LIVE
SURFACES
  • NETSUITE · A/P
  • SLACK NOTIFY
  • TABLEAU · BI
  • JIRA TICKETS
  • AUDIT PACK · PDF

PAIRS WELL WITH · LIVE NOW

Apps already wired into the hub.

These are running in production today — real events, real timestamps. Slack is the notification surface that ties it all together.

WORKFORCE · HRIS

Paylocity

LIVE

Headcount, shift assignments, and certification expiry sync in. Time-and-attendance writes back from operator clock-ins.

  • 09:31:42SHIFT · 18 ops assigned to bay 7
  • 09:24:08CERT · forklift renewal · M. Alvarez
  • 09:18:55CLOCK-IN · 6 ops · geofence ok
BI · DASHBOARDS

Tableau

LIVE

Hyperlogic publishes a curated TCO / SLA / ESG dataset to Tableau Online every 60 seconds. Exec dashboards stay current without a data team.

  • 09:32:00DATASET · tco_per_site · refreshed
  • 09:31:00DATASET · sla_compliance · refreshed
  • 09:30:00VIZ · evidence_volume · viewed ×3
ENG · TICKETING

Jira

LIVE

Exception events open Jira tickets with evidence pre-attached. Resolution updates flow back so the timeline closes the loop.

  • 09:29:14OPS-2241 · sensor drift · opened
  • 09:22:01OPS-2238 · resolved · evidence attached
  • 09:17:33OPS-2235 · in progress · @j.park
NOTIFICATIONS · ALL OF IT

Slack

LIVE

Slack is the surface where every other system gets a voice. Channels route by site, severity, or role — and replies write back to the system of record.

  • #ops-bay-7Hyperlogic · SLA breach · drone pass overdue
  • #proc-approvalsNetSuite · INV-8841 ready · approve ↩
  • #audit-fsmaCompliance · pack v4.2 generated

REFRESHED — · UPDATES EVERY 60 S · WEBHOOK · OAUTH 2 · SCIM

One contract. One source of truth.

A 60- to 90-day pilot at one site. Real connectors wired in the first two weeks. No middleware lock-in.

Start a pilot → Talk to the team

RESPONSE TIME < 24H · NO PROCUREMENT LOCK-IN · CANCEL ANY TIME